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Terms of Service

Beginning

Policy on Payments and Attendance

Depending on the specific class, tuition must be paid either in full or on a monthly basis ahead of time. Once your payment is processed, your place in the group is officially confirmed — we’ll be happy to welcome you at the upcoming session!If you can’t make it to a class you’ve already paid for, please let us know no later than 24 hours in advance. In such cases, we’ll gladly help you reschedule within the same or the next week.Should you need to cancel your enrollment entirely, we kindly ask for at least one week’s notice. You may then request a refund or choose to transfer the paid amount toward another course. Start Your Art Journey Today!

⚠️ Please remember: managing your subscription is your responsibility. Whether after one class or a year of learning, be sure to cancel on time if needed, as we cannot guarantee refunds for unattended subscriptions.

Painting Classes – Attendance, Membership & Makeup Policy

Membership Model

Our programs operate on a membership model. Your tuition grants access to weekly painting classes according to your selected plan (once per week or monthly). Tuition is not a payment for individual classes and is not prorated based on attendance.

Missed Classes (Client-Initiated)

If a student misses a class for any reason (illness, travel, schedule conflicts, personal circumstances, etc.), no refunds or credits will be issued. As a courtesy, we will gladly offer an alternative class time, subject to availability. Makeup classes are not guaranteed.

Studio-Cancelled Classes

If a class is canceled by the studio due to unforeseen circumstances (teacher illness, studio closure, holidays, etc.), families will be offered:

an alternative class time, or a tuition credit toward a future class, or a refund for that session.

The choice may vary depending on the situation, but one of these options will always be provided.

Refunds, Credits & Prorations

We do not offer refunds, prorations, or credits for missed classes that occur due to client-related reasons. Tuition remains the same regardless of the number of classes attended within the membership period.

Scheduling & Class Placement

Class schedules, age groups, and availability may change throughout the year. We make every effort to accommodate your preferred time, but class placement is not guaranteed.

Health, Behavior & Developmental Considerations

To ensure your child’s well-being, parents or guardians must provide complete information about any medical diagnoses (such as allergies, asthma, diabetes, etc.) as well as any behavioral or developmental needs (including but not limited to ADHD, autism spectrum disorders, etc.) using our online permission form.If your child has been prescribed an EpiPen, inhaler, or glucose monitor, they are required to carry it with them at all times while at our facility—this is mandatory and non-negotiable. All responsibility for managing your child’s health conditions, including allergies, rests solely with the parent or guardian.

Refunds for Camp Withdrawals (summer camp)

A $69 deposit per child, for each session, is necessary to secure enrollment and is non-refundable. The remaining balance is due by the first day of camp. If your plans change and you’ve already paid the full amount, you may request a credit (minus the deposit) to be used for future studio offerings—provided we receive written notice at least 7 days before the camp begins (please email us at angelartacademyclt@gmail.com).No credits will be issued for cancellations made within one week of the session or for missed attendance without notice.

However, we understand that unexpected situations arise and are happy to consider exceptions at our discretion.If you’d like to change your camp dates, please contact us via email at least a week before the session’s start. We’ll do our best to accommodate your request depending on availability.

What to Wear

Art can get a little messy—just how we like it! While aprons are available, most kids prefer freedom of movement and creativity. That’s why we suggest dressing your child in clothes and shoes that can handle paint and other materials. Comfy, older outfits and washable shoes like Crocs are perfect for the studio environment. A splash of paint on a sleeve or a dab in the hair? Just part of being a true artist!

Food Allergies & Safety (summer camp)

At Angel Art Academy, we take sensible steps to reduce the likelihood of food-related allergic reactions during snack times, including enforcing a strict no-nut policy. Still, we cannot guarantee an entirely allergen-free environment and assume no liability for allergic incidents.Children who require medical devices such as an EpiPen, inhaler, or blood glucose monitor must bring and carry them at all times while in our care. As always, parents and guardians are fully responsible for managing and disclosing any allergy or health-related risks associated with their child.

Liability Waiver & Assumption of Risk

By registering my child for classes and activities at Angel Art Academy, I acknowledge and agree to the following:

I understand that participation in art-related activities involves certain inherent risks, including but not limited to the use of scissors, craft tools, glue, clay, paint, and other art materials, as well as general risks related to slips, falls, or other minor accidents that may occur in a classroom environment.

I voluntarily assume full responsibility for any risk of injury or property damage that may arise from ordinary participation in classes, events, and activities at Angel Art Academy. I agree that Angel Art Academy, its owners, instructors, employees, and agents shall not be held liable for injuries or accidents that occur during normal classroom activities or during the use of the studio facilities, except in cases of gross negligence or intentional misconduct.

In the event of a medical emergency, I authorize Angel Art Academy staff to seek appropriate medical care for my child. I understand that I am responsible for any medical expenses that may result.

By completing this registration, I confirm that I have read, understood, and agree to this Liability Waiver & Assumption of Risk.

Event Space Use Policy (Angel Art Academy)

We sincerely thank you for choosing Angel Art Academy to celebrate your special moments — from birthdays and private gatherings to corporate events and creative evenings with friends.

To ensure a pleasant and safe experience for all guests, please review and follow the guidelines below.

1. Booking & Planning

• All events and activities held at Angel Art Academy must be coordinated and approved by studio management.

• Event times (including set-up and clean-up) must be agreed upon in advance.

• The studio reserves the right to decline events that may present a safety risk or violate building regulations.

2. Prohibited Items & Behavior

• Alcohol and smoking are not permitted inside the studio.

• Firearms and any other weapons are strictly prohibited.

• Explosive, hazardous, or flammable items (including fireworks, sparkler candles, etc.) are not permitted unless explicitly approved by management.

• Open flames are not allowed except for pre-approved birthday candles.

• Illegal substances or illegal activities are strictly prohibited.

3. Use of Space & Property

• Do not prop open the front entrance door when loading items (food, décor, photo zones, etc.) due to building owner regulations.

• Walls, furniture, interior items, and artwork must not be damaged (including drilling, taping, staining, tearing, or breaking).

• Children’s artwork (paintings, ceramics, clay works, etc.) is part of the studio and must not be touched without permission.

• Decorations must be freestanding; wall attachment is not permitted unless pre-approved.

4. Responsibilities During the Event

• Hosts are responsible for supervising their guests, especially children.

• Noise levels must remain respectful to neighboring businesses and tenants.

• Food and drinks may be brought in; however, hosts are responsible for proper cleanup.

5. Cleaning & Condition of Space

After your event, please ensure that:

• All areas used (including restrooms) are left in the same condition as upon arrival.

• All trash is collected and removed to designated bins.

• Any spills, crumbs, or visible debris on the floor are cleaned with a broom (provided upon request).

• No personal items are left behind.

Failure to comply may result in cleaning charges or deposit deductions.

6. Deposit & Fees

• A $50 security deposit is collected at the time of booking.

• The deposit is fully refundable if all guidelines are followed, no damage occurs, and the space is left clean.

• Any damages, missing items, excessive cleaning, or rule violations may result in partial or full deposit retention.

7. Liability & Safety

• Angel Art Academy is not liable for injuries, accidents, or lost/stolen property during events.

• Hosts accept full responsibility for their guests while on the premises.

8. Departure Checklist

Before leaving, please make sure to:

• Turn off all main lights.

• Close both entrance doors (front and rear).

• Return the front door key to the key box located on the left side of the front door.

• Confirm that no guests or items remain inside.

9. Agreement to Terms

By booking and using the studio for an event, you acknowledge that you have read, understand, and agree to comply with this policy.

Thank you!

We appreciate your cooperation in helping us keep the studio safe, clean, and welcoming for every guest who walks through our doors.

We are excited to host your event at Angel Art Academy!

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1312 Matthew’s-Mint Hill Rd Suit 101, Matthews, NC 28105